Cozumel property overview and details

Reviews for this property

• Great Spot and Amenities

  Austin United States, 09. January 2023 Stayed for 7 days in December, 2022
  
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  The owner was helpful and communicative as we made our plans; recommended chef service was exceptional (Edgar & Daniel were amazing) and on-site groundskeeper (Elmer) was helpful as well. One recommendation would be to provide a binder on site with basic information (wifi access, how to walk to nearby beach, recommended gratuities, etc.); with language barrier, it took us a while to figure some things out upon arrival that should have been easily accessible. But the house is great for a large group and perfect location to get to everything, including diving right off the Dive Palancar pier.

  Response from At Home In Cozumel Inc

  16. January 2023

  Glad you enjoyed your stay! There usually is a binder in the Villa but it must have been misplaced by the previous guests! We are getting a new one in there immediately! Sorry for any inconvenience this caused!. Hope to assist you with future travel plans!

• Love Cozumel

  Winnipeg CA, 16. February 2022 Stayed for 7 days in February, 2022
  
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  In the past we always stayed at the north end of the island. We decided to rent this large residence to have friends and family join us and experience the south end of Cozumel. We did this three years ago and Covid hit. The owners were very accommodating and allowed us to week extend to the next year. The next year was no better and they allowed us to extend to the third year. The communication between the owners and ourselves was excellent. We planned on having several people visit us but Covid reduced the numbers. This location is outstanding for divers. There is an excellent dive shop right beside the villa. Anyone staying here will need to have a Rent-A-Car to get to and from town. If you were a diver with a large group of friends this fella is perfect and the owners are very accommodating. However the cooking facilities and equipment Is tired

• Amazing Vacation

  Lou and Marianne R. from altamonte Springs Mexico, 15. December 2021 Stayed for 5 days in December, 2021
  
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  Place was awesome. Great location. Very clean.
  Ana was attentive to all our needs. Edgar and Anita cooked for us daily. Food was amazing and the cleaned up each and every time. Ismael was ready and set up taxi's, shopping and any thing else we needed. Annette and Patti helped set up our vacation and were so informative and helpful. I highly recommend this place or any other place this company has to offer. We had 10 people in this home with room to spare. Thank you for a great time

• Awesome!!!

  ernest g. from McKinney United States, 12. June 2021 Stayed for 7 days in June, 2021
  
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  The property was fantastic and the location was perfect for us.

  Response from At Home In Cozumel Inc

  20. July 2021

  Glad you had a great time! Come visit again soon!

• Beautiful house!

  Stacey B. from Austin US, 31. March 2021 Stayed for 3 days in March, 2021
  
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  Such a lovely house! About 20 min away from downtown, but quiet and peaceful! If you are diving, this house is prime location if you have a boat picking you up! It is next door to the Dive Palancar Pier, which is just $2 per person to use for boat access. Ana and her husband are the onsite care takers and are warm, caring and provided a very comfortable stay!

  Response from At Home In Cozumel Inc

  10. June 2021

  We look forward to booking your next trip in Cozumel!

• Beautiful villas, perfect location!

  Debbie A. from Conroe United States, 04. August 2020 Stayed for 13 days in July, 2020
  
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  This is our second time to rent both villas and certainly will not be our last! Beautiful villas, very clean, perfect location. Ana and her husband are wonderful at answering any questions or addressing any issues and keep the property spotless. Thanks for an amazing stay!

• Feb 22-26 2020

  Rebecca M. from Cameron US, 05. March 2020 Stayed for 4 days in February, 2020
  
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  The house was very spacious and my family loved it! The property was clean, well maintained and we felt safe. The caretakers were very friendly and and helped us with anything we needed. We did have an issue with the stove as it was not explained to us on arrival, however they did take care of it first thing our second day.

• Rena sur Cozumel

  Brandon E. from Camden US, 21. July 2019 Stayed for 6 days in July, 2019
  
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  We enjoyed our time in the house! There were 3 couples and 4 kids . The house was in a good location off the beaten path but very accessible! The house was clean and the rooms are climate controlled. AC worked great in the rooms. We did not have hot water the first 4days and that was an inconvenience but we made it through it. Yet got it fixed and that was a big plus! We did the food plan breakfast and lunch and the food was amazing! I can’t say enough about the food! This was our first time to rent a house in Cozumel and it’s def a change from what we are use to but all in all it was a wonderful trip!! The couple that maintains the property we'regreat and very helpful! We have Ben to Cozumel probably 15 times and have always stayed at the presidenta and this was a change but for a large group of people I highly recommend it!!

• Nice house. Good location

  Kathryn T. from Tucson United States, 16. October 2018 Stayed for 4 days in October, 2018
  
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  Had a very nice time at this location. The only challenge was that there’s no air conditioning in the communal space is. Air-conditioning is only in the bedrooms. This did lead to some discomfort at the dining table. But all in all it was a great trip. There’s no beach at the actual site which was beneficial to us. We swim every night under the loan because we were able to access the water without having to walk over coral or was nice snuggling each day right off of the latter. On site staff was very does cost about $30 to get a taxi into town. We only did this once is everything we wanted was on the property. Going to town just put you in the masses of the cruiseship crowds. I would recommend this property if you’re OK with no air-conditioning. We also did not have hot water the entire week.

• Highly recommended!

  Dominika N. from United States, 05. September 2018 Stayed for 4 days in August, 2018
  
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  Our family of about 30 stayed at the villas this past weekend. The view and scenery from the villas is beautiful, about 15 minutes away from downtown and within a short drive to the beaches. Sunsets are spectacular! Swimming and snorkeling is accessible right behind the villas and there's plentiful sea life to look at. The caretakers onsite and cleaning crew are very friendly and eager to assist. We loved our stay and were very happy with the accommodations.

• Scuba Guys Stay April/May 2018

  Dario D. from United States, 09. May 2018 Stayed for 7 days in April, 2018
  
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  Overall we enjoyed the property, great location and views especially very convenient for us divers as we were picked up and dropped off at pier right next door. Would do more to keep ants out of kitchen common area.. Also make sure a broom and dust pan are available to guests, for price, it would be nice if paper towels some coffee etc be included when first checking in.

• Fantastic

  John S. from Chaska United States, 04. April 2018 Stayed for 9 days in March, 2018
  
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  House was very clean and in a great location would defently come back

• March 2018

  David E. from San Antonio United States, 09. March 2018 Stayed for 3 days in March, 2018
  
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  We rented both Ranas and it's sister house Iguanas and they were both excellent houses to stay in. My family had a blast and we would go back.

• Cozumel

  merida Mexico, 11. October 2017 Stayed for 3 days in September, 2017
  
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  It was ok, good location, the house needs to be better taking care

• Good location - it worked, but not exactly what we expected

  Conroe United States, 19. June 2017 Stayed for 5 days in June, 2017
  
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  The house is in a very good location. The overall space is good. Room layout is a bit odd - though it will sleep a lot of people, you have to be ready to share quarters. The property management is very helpful. The house itself needs some deep cleaning and TLC.

• Perfect place for a reunion!

  Brenda and Charles F. from Jasper United States, 24. March 2017 Stayed for 7 days in March, 2017
  
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  We rented both the Ranas and the Iguanas. See my complete review under the Iguanas details.

• Los Amigos Ski Club Scuba Trip

  Weldon S. from United States, 18. October 2016 Stayed for 5 days in October, 2016
  
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  We had both Ranas and Iguanas. Excellent properties with outstanding location and access to the pier for dive boats. The contracted cook service was outstanding! Most of us were diving while the house staff was tending to rooms, so we never really saw them. As mentioned in the Iguanas review; many of us thought the beds were more comfortable than our previous trip (2012). Assuming new mattresses may have been there? Our trip ended on a Sunday, and with no new tenants coming in this day, or room service, our At Home in Cozumel rep (Annette) was very accommodating allowing us to hang out in the Villa a couple extra hours prior to departing for the airport. Much appreciated!

• 9 days in paradise

  Trevor D. from Rocky Mountain Canada, 01. March 2016 Stayed for 9 days in February, 2016
  
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  28 of us stayed at both villas for 9 days for a family reunion and I must say It was priceless. The staff are very kind and will do anything for you. Our rooms were keep very clean and tidy the whole time. They do work really hard to make your stay welcome. I just wish I knew more Spanish to talk to them more. Ruben would even get us coconuts to sip on or mix drinks with. The property was is very good condition just like the pics, . The buildings were beautifull some of the patio doors didn't work well but that was just a small issue not even worth mentioning. Everything else in the buildings worked great for us. We cooked all meals there and they are stocked with all necessary items you would need. Including a big coffee pot,blender,toaster,two fridges,microwave. Perfect for our group. It's a little ways from town but we knew that and had rental cars as we were on the move everyday anyhow. If you did want a taxi to town they are close by and about 20 u.s. Dollars to town. Snorkelling from the property is quite good if you go by the pier there is hundreds of fish, if the pier is to busy just go along shore in front of villa and it's still very good not as many fish but still great for out your front door. My wife and I had the owners suite and its breath taking views will be missed, from our patio you can see for miles. You can see xcaret on the mainland and Tulum then get on the roof and you can see even further a great place for morning coffee and viewing the best sunsets you could ever ask for. I think everyone in our whole group would recommend these places in a heartbeat,they are huge comfortable and spotless. Annette from at home in Cozumel was easy to deal with and answered a ton of questions during or booking process sent us more pics of inside villas at our request. She will be highly recommended by anyone in our group. Thanks to all the staff that made this trip possible and the onsite staff that made us feel at home in Cozumel......

• Location is awesome!

  Jeff B. from North Fort Myers United States, 16. October 2015 Stayed for 5 days in October, 2015
  
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  Located about 15 minutes out of town. Right on the water. Spacious and well thought out. A dock 25 yards away for scuba pick up. On site staff is helpful.

• A week at the Palace

  St Louis United States, 25. January 2015 Stayed for 7 days in December, 2014
  
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  Villa was spacious for group of 11. Housekeepers did a good job cleaning. Alex the chef made the week most special, food delicious, even made alterations for our picky eater. Loved location on water and access to beach. Needed improvements: The master bedroom bed had extra padding which needs to be added to all the hard beds. Refrigerator should be replaced, barely chilled drinks. A second frig. should be added for a villa that holds this many guests, or smaller ones in each unit. Villa has peeling/worn off paint on entry doors, worn out, faded upholstery, missing art work, at least remove nails and patch holes. Exterior stucco is molded and needs power washing . Landscaping is so overgrown that only pockets of view can be seen, totally unlike the web pictures.
  Directions need to be revised, the driveway is right after the scuba diver statue next door. The wall is white stucco, not brick and the landscaping has grown covering the Villa sign. We were lost for a good while in the dark. In spite of it all, we truly enjoyed our stay and would return with other guests if maintenance issues were tended to. It's the kind of place you would return to year after year. Also, Annette in customer service was most helpful. I would advise questioning the management before passing this one by. It was a stunning Villa at the time of the web pictures and could be again with a little TLC.
  

• Great for Groups!

  Vera R. from Condesa Mexico, 24. April 2014 Stayed for 5 days in March, 2014
  
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  We were a group of 20 and these two villas were perfect. Amenities were basic, but what more do you need when you have the Caribbean at your doorstep?! We rented both villas (I think it would be awkward only having one as they really are the same property) and so much deck and balcony space was scattered throughout they we rarely felt like such a large group. No hesitation in recommending these villas.

• Family & Friends for a week

  Lauren H. from Watertwon United States, 21. April 2014 Stayed for 7 days in March, 2014
  
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  We had a great trip. We had a group of family and friends totaling eleven adults. There were more than enough beds for everyone! A word to the wise though, the mattresses were quite firm. One person in our group read similar reviews and brought her own extra padding and slept like a baby. The bedrooms are well air conditioned.
  
  The kitchen could use a little love though- we bought (and left in the house) a new sharp knife. Besides that one, they were all pretty dull. Additionally, there were no basics such as cooking oil and spices, as one might expect in such a vacation home. We easily remedied that situation though with a quick trip into town.
  
  The pool was great. The daily maid service was exceptional- very professional and polite.
  
  We couldn't have asked for a better week! Thank you At Home in Cozumel/VRBO!
  

• Rental 4 of 5

  Chris M. from Seattle United States, 20. September 2012 Stayed for 5 days in August, 2012
  
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  I personally stayed in the Ranas/Iguanas sister houses and had a great time. The houses are well laid out with the rooms spread out enough to give everyone their personal space. We also had our wedding and reception here for 45 guests and it was the perfect space. The beds were a bit hard but it's Mexico, what do you expect. We have already penciled in our 5 year anniversary in the Ranas/Iguanas because we had that much fun. We had a few minor issues that were generally attended to very quickly and the staff was good.

• Loved the Houses!

  Stacy L. from Monett United States, 17. May 2012 Stayed for 7 days in April, 2012
  
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  We rented both the Villa Ranas and the sister property Villa Iguanas. Both were gorgeous, and exceeded our expectations. The only thing that might improve the property is an outdoor grill.
  
  Thanks for the memories!

• Fantastic Way to Bring the New Year In!

  Belton United States, 04. January 2012 Stayed for 7 days in December, 2011
  
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  Villa Ranas accomodations met the needs of 6 couples.
  The outside pool area and grounds offered a great place for everyone to gather. Although we were not on the beach we had wonderful access to the water and snorkeling. An additional benefit was that we had easy access to a dock and dive operation.
  Ruben and Maria were wonderful in taking care of our needs while there. The cook service was fantastic and would highly recommend it.
  Cristina was very helpful in answering all of our questions.
  Our group did not want to leave and look forward to coming back soon!

• Family Vacation

  Plymouth United States, 27. June 2011 Stayed for 7 days in June, 2011
  
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  My Husband and I took our 6 adult children and 2 of their spouses on a family vacation. We loved staying at the Villa because we could all be together yet, there was plenty of room for each to have privacy. Roberto and Maria were wonderful, always there to help and did a great job of keeping the villa clean. The website states there is a washer and dryer, however, they were not for guest use but Maria washed our clothes for us which was very nice. The accomodations were wonderful with the exception of a grill which would have been very useful as we did all our own cooking. We recommend the Villa Ranas Sur to everyone!!

• Simone b. from Hampton Bays US, 06. June 2011 Stayed for 7 days in May, 2011
  
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• Good location for a dive trip

  Robert B. from United States, 10. May 2011 Stayed for 7 days in April, 2011
  
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  The location and villa were pretty good. We had no problems and enjoyed ourselves. The property is large enough that you can get-away from the group when you want to. The only negatives were that the property could use a barbeque grill (even a cheap one!) and it needs a few more outside chairs / lounges.

• Great stay. We will return!

  Ted D. from Phoenix United States, 30. November 2010 Stayed for 8 days in November, 2010
  
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  Our cook Lucy was fantastic. Her assistant Candi was very nice.
  Victor went out of his way to help us with anything we asked (even though he oversaw the Iguanas property) He was extremely kind and helpful.
  However, the one thing that I would like to see improve is the beds. They were very hard and not comfortable.

• Dawn H. from Shelbyville United States, 06. July 2010 Stayed for 8 days in June, 2010
  
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  The dive boat was able to pick us up right near the property which was wonderful. We found out that if you walk to San Fransisco Beach after 5 you could use the water activities free. The pool was awesome. We really enjoyed that fact that there was not anyone staying in the Iguana Sur so we had the pool all to ourselves.

• Villa Ranas with 13 family members

  Connie H. from Woodland United States, 14. June 2010 Stayed for 7 days in June, 2010
  
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  The Villa Ranas is lovely and in a beautiful spot. The caretakers, Maria and Rober were very good and took great care of the house. We had a wonderful time. There were 2 things that need improvement. The beds are all incredibly hard and all the guests complained about that. Also, there is no BBQ. The addition of a gas grill would have been great. We would have cooked outside instead of in the house. Overall, this was a wonderful place to stay and I woudl recommend it

• John H. from Fairhope United States, 18. December 2009 Stayed for 7 days in November, 2009
  
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  The on site chefs and assistants were great!!!!!!!!!! Very helpful, great cooks and gratious!!!!!

• Oklahoma City United States, 04. June 2009 Stayed for 9 days in May, 2009
  
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• Gries stay at Villa Ranas

  Robbie G. from Lakewood United States, 03. December 2008 Stayed for 7 days in November, 2008
  
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  Sign on front...TINY and difficult to find in the dark...esp since it is after Villa Iguanas and when driving, very difficult to see. Since our plane was 2 hours late, we got in after dark because we needed to stop at the store on the way.
  
  Kitchen needs some real updating and cleaning. Shelves are a little dirty, especially where high and the staff cannot reach. Refridge door shuts poorly. Purified water was handy and good.
  Toaster was broken and not replaced. Villa needs an electric juicer (places I have rented before had one). Knives were un-usable they were so dull...we bought some and left them. Bought extra glasses, as we needed larger ones...left them there.
  
  Phone information not clear. Website said no long distance calls, note inside the villa said free long distance calls to US and Canda? Which one?
  We didn't use it in either case.
  
  "Message" about not putting toilet paper in commode was behind the doors...which means some did not read it as they did not close this door when in the private suites.
  
  A dishwasher would be make this much nicer because we had to do dishes ourselves most of the time...breakfast dishes were generally the only ones for Maria to do.
  

• Wonderful stay in cozumel.

  Alin A. from La Habra United States, 01. December 2008 Stayed for 4 days in November, 2008
  
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  We did this trip primarily because we wanted to dive, but several people who came did not dive and rented scooters to go around the island. They had a great time too. This was a wonderful trip and the house made it worth it. My only complaint was that the pool was a little cold for my taste, but the house was impecable and we completely enjoyed our stay. I would recommend this house to anyone.

• Llano United States, 17. November 2008 Stayed for 4 days in October, 2008
  
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  the caretakers were very friendly and helpful. we will be staying at this villa again.

• ranas sur.. we're talkin' HOT!!!!!

  Marilyn H. from Dallas United States, 26. August 2008 Stayed for 5 days in August, 2008
  
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  overall... a really neat house, one you like to explore. BUT.. the lack of air conditioning in the greatroom, ie., living, dining, and kitchen is a major drawback. maybe it was a bad time when we arrived, maybe there was no breeze, the sun was hot, who knows? it was devastatingly hot. even fulvio, when he came in to greet us (a very nice gesture indeed)was wringing with perspiration when he left the house. i understand NOW as he explained, you never advertised the house was fully air-conditioned.. but in this day and age, really now.. it's just expected. it was so hot we could not, as our family from disparate parts of the country likes to do, cook meals there and gather in the living room. that was disappointing. otherwise, the staff was very nice. so was the place, but just too..darned..hot!

• I can not say enough about how beautiful and clean the property was. Luis and Ellie were OUTSTANDING and Victor could have not been anymore helpful and sweeter. I was married there and took 29 family, friends f7 days and it was the perfect place

  Lindsey W. from Las Vegas United States, 18. August 2008 Stayed for 7 days in August, 2008
  
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  The only complaint I would have is there is no ac in the kitchen or living room, but the ac does work wonderfully in the rooms

• Nice

  Darrin M. from Tecumseh United States, 06. July 2008 Stayed for 7 days in June, 2008
  
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• Villas Ranas Sur

  pearland United States, 17. June 2008 Stayed for 7 days in May, 2008
  
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  We had a wonderful time. We took our entire family! Twelve of us went. There was plenty of room. We loved it. Town was farther than I thought. Next time I would do my own grocery shopping. There is a large market in town.

  Response from At Home In Cozumel Inc

  30. June 2008

  The owner of Ranas put a lot of thought and effort in maintinain his homel We're glad you liked it. Shopping for food in town is fun. But getting the cook service for a few days is fun too. Anyway, we hope to see you again soon.

• Robert B. from Baltimore United States, 27. April 2008 Stayed for 7 days in December, 2007
  
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  This is an excellent property; large, light, and comfortable, with wonderful views. The snorkeling also was quite good. The location is excellent if you want a quiet spot about 15 minutes by car from down town, if you hire a cook (especially Isabelle), or if you like to cook yourself. The only potential drawback is the drive to town and restaurants. However, that was no drawback to us.

• Great family vacation house!

  Frank P. from St Louis United States, 12. April 2008 Stayed for 7 days in March, 2007
  
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