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| 94% of our reviewers would recommend this property. | |||
Manager rating |
Based on 1251 reviews of properties managed by this manager |
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Reviews for this vacation rental property |
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Our Other Home In ParadiseRuss H. from Cove United States, May 4, 2012 Stayed 9 days in March, 2012 The hardest part was finding our Condo. Once we got there and met up with Raul it was pretty seamless. The router in our room didn't work but the internet was high speed. The cleaning services were great, the condo was fully furnished and all you need is your consumables. The staff around the property were very nice and even fed us coconuts. We had heard you would run out of things to do and see in just a couple of days on Cozumel and after ten days we needed another ten days for a vacation because there is to much to see and do in 2 weeks if you like to get out and be active. The beach was very quiet and close to our room and we were able to get to know our condo-mates and go deep sea fishing right off our condo shore. WE WILL BE BACK..... It is so much safer than you think coming from the states. The Island has there own security and armed services. |
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Mind the sofa!Jeff B. from Saskatoon Canada, April 19, 2012 Stayed 7 days in April, 2012 This is a very nice unit with very good appliances, excellent location, great new bed,and so forth. I have only two observations/cautions for other renters. First, the furniture. The room is replete with warnings that virtually everything (suntan lotion, wet bathing suits, etc.)will stain the sofa and chair, and that renters will be charged for a new sofa if they stain it. I have to wonder how appropriate such furniture is in a place where people go for a beach vacation. Second, there are only minimal cooking utensils, plates, bowls, and so forth. You won't be having your friends over from another unit for a meal, unless they bring their own things. These are not deal breakers by any means, but I have to admit that I became annoyed at tipsy-toeing around the sofa, especially since there were no extra towels or sheets to use to cover it. Otherwise, this is an attractive, spacious, ground floor suite in a fantastic place. |
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More Than Expected!!!from Chicago United States, April 1, 2012 Stayed 11 days in February, 2012 I could not be happier with my choice of staying here. I had completed hours upon hours of research of this place considering I had never been here. Not only was everything as they described, It was more.<br/><br/>The moment I walked through the door, my face lit up with a smile. Extremely clean and not outdated. Everything worked and even a few extra "BONUS" amenities were added that was not in the room description (wifi & safe). Bathroom was a concern considering no pics to evaluate prior to coming but was immediately satisfied as I walked into the bathroom having tile floors, double vanity, clean toilet, clean shower, and rather large & colorful. Bed is firm but surprisingly good. With all the outdoor fun in the day, I slept like a baby and woke up refreshed with no back pain.<br/>The cleaning service was incredible! Trustworthy and timely every day except Sunday.<br/><br/>The property is more than what you see in the pics. Beautiful trees have developed, no construction anywhere, beaches are raked clean daily, pool is stunning, and the sun sets directly over it! Even the fact that this building is more in the back of the property, I assure you, I walked off the balcony and not more than 100 steps and my toes were in the sand. Yes, the beach is that close. Do not be fooled by the picture off the balcony.<br/><br/>I definitely wanted a place outside of town for peace and I love to cook (Kitchen has Everything for large meal planning!!!) so this was the perfect fit. If you like dining out more often make sure to rent a car. Since I cooked, I didn't need the car. A taxi took me to the MEGA food store that did in fact have everything I needed. One big shopping trip did the trick for me.<br/><br/>If your here for diving, I strongly recommend Scuba Tony. He is very passionate about diving, outstanding service, super friendly, reasonable rates, and he will pick you up from the pier next door.<br/>This place was great and I will be returning!<br/>Safe & |
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Febuary 2012 Wonderful weeks stayfrom Battle Lake United States, Feb. 12, 2012 Stayed 7 days in February, 2012 We were very, very pleased with our stay. Especially since we booked just one day before arriving. Residencias Reef is beautifully set up, maintained and quiet. The only glitch was at check in when the security people did not have us on the roster which led to about a ten minute wait. Not bad and probably caused by late booking. Would definetly recommend to anyone wanting a very quiet place to spend time in a well maintained place. If they were wanting to spend alot of time in town this might not be the place as taxi fare could eat up some vacation money.<br/>Overall an excellent short vacation for us. |
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A quiet and calm condo village, just 10 minutes from townErin M. from DeKalb United States, Jan. 12, 2012 Stayed 7 days in January, 2012 Staff was excellent. First time in Cozumel so we were a little unsure about travel, car rental, locations of restaurants, etc. But the maid was awesome and Raul was, too. |
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We loved our stay at Residencias Reef #8170Dylan K. from Bayside United States, Dec. 30, 2011 Stayed 6 days in December, 2011 We loved Cozumel in general and Residencias Reef 8170 in particular -- it is away from the bustle in San Miguel (which means a newer pre-reserved rental car from a reputable company is highly recommended, as the taxi service is $15/$150mx to San Miguel one way, and service to the rest of the island is limited). Fail to reserve in advance, and you are likely to get a lousy older car at high prices.<br/><br/>RR #8170 does not have much of an ocean view, but one of the pools has a dynamite view, and is away from most of the condos, and at least while we were there, few people were using it. The beach is a very quick walk (beach front for one of the condo buildings) and adequate snorkeling is possible there if ocean conditions are calm, though boat and jet ski traffic limits how far you can go out away from the beach. We saw many types of fish, along with spiny lobsters and some conchs, but better snorkeling can be found elsewhere. <br/><br/>The roof was free of any odors (many hotels and resorts rooms smell like mold from the humid environment) and very clean.<br/><br/>We loved the freshwater "dunk tank" for snorkeling/scuba gear next to the outdoor shower -- a brilliant idea.<br/><br/>The "swamp" may not appeal to some -- it looked to be designed to help filter the stormwater and graywater rather than dumping directly into the ocean like most resorts, but we loved it, as the bridge / walkways were very scenic and pretty, and we saw several birds resting there, along with the ubiquitous geckos and iguanas. <br/><br/>Luis and Raul were available by phone for questions or concerns, but don't expect the gate guards to speak English well or be able to help much with the room. <br/><br/>We loved RR and will likely stay again the next time we come to Cozumel, or else a private house or smaller condo. |
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Residencias Reef 8170from St George United States, Dec. 30, 2011 Stayed 14 days in November, 2011 We had a very good two week stay at Residencias Reef. We were very impressed with the grounds and the swimming pools. Lovely! Our maid service was terrific. The unit was clean and comfortable and in a very convenient location. Everything worked well except for the air conditioning unit. It was very loud and disruptive, so we hardly ever used it. We didn't see our agent from At Home in Cozumel until we'd been there about a week, so I would suggest that he should check in much earlier with guests. |
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A truly beautiful location.Lisa M. from Carbondale United States, June 13, 2011 Stayed 5 days in June, 2011 The unit was beautiful and very comfortable and clean. The location was truly ideal. It would have been nice to have actual beach towels and the veranda with the perfect setting could use some comfortable furniture and made into a beautiful extenstion of the unit. |
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We loved everything about the studio condo. It was beatiful and in the best location on a sandy beach where we watched great sunsets every day. We would go on adventures every day and come back and it would be clean.Sherry r. from bemidji United States, Feb. 4, 2011 Stayed 7 days in January, 2011 The staff from security to grounds keepers were very friendly. It was very safe. It has a telephone with free calls. It had a lovely view. The Residencia Reef is a wonderful place to stay. The only negative is the studio has a slight musty odor when you 1st walk in. We would definitely stay again. |
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Great Place - Not MaintainedDanielle Z. from Brooklyn United States, Jan. 20, 2011 Stayed 3 days in January, 2011 We were greeted by Javier - he was amazing, and gave us some wonderful advice and suggestions, many that we took! The furniture, size of apartment was great. The bed was very dirty, the sheets had dirt on them and the pillow case had an old blood stain on it. Not to mention that the bed was uncomfortable. Also the condo could have used some new dishes - there were only two of us, and almost everything was chipped. This was unfortunate because it could have been a perfect place to stay. We would return if they totally stepped up their cleaning standards and made it more comfortable. Again - thanks to Javier! Also the location was great - we had an amazing snorkeling trip, we booked right there along the beach! Love Cozumel!!! |
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Stayed 1-8-11 to 1-15-11Steven W. from Bartlett United States, Jan. 17, 2011 Stayed 7 days in January, 2011 We would book here again in a second but there were a couple of concerns. The insects were brutal. My wife and I both were chewed up. I don't beleive that they spray. If you sleep on your back or like a hard mattress, you will love the bed. If not, I would ask for an extra foam pad. Our so called property manager was nowhere to be found. Saw him on the second day and nothing after. we had a couple of small issues that were handled right away. The maid was great! I could have done without the information provided in the book regarding how you should tip basically everyone $2 per person per day. Location was great. Very clean and well kept. They must really love their couch a lot because there were multiple warnings about not staining or damaging it or you will be charged. Furnishings were basic but fine. |
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Nick O. from Eveleth United States, Dec. 25, 2010 Stayed 8 days in December, 2010 |
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Residencias Reef 8170Patricia M. from Asheville United States, May 31, 2010 Stayed 10 days in April, 2010 The cando was great. Very roomy for a studio. Nice kitchen, great refrigerator. The pot & pan situation was quickly remidied by the person in charge of the housekeeping. We had a problem with the internet access and the safe but the manager came in a timely maner with help, he failed to address the fact that there was supposed to be a stero/CD player. The washer did not work, but the housekeeper did our laundry for us-she did a fantastic job everyday with the cleaning. The grounds were very nice, pool and rooftop area excelent. All in all a terific value. |
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Great Property located in wonderful area just south of town. Very peaceful, quiet & very laid back . Two great pools with easy access to the beach. Staff and security very polite and helpful. I have stayed there now 5 times and will continueHector A. from San Antonio United States, April 27, 2010 Stayed 3 days in April, 2010 Condo Units are always clean and just perfect for two or for the whole family.<br/>Diving and snorkeling is just perfect of the beach |
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Great Place to stay, location was amazingCraig N. from Hermosa United States, Jan. 21, 2010 Stayed 7 days in January, 2010 The only negative comments I have about our stay is that we were approached by staff 2 times wanting to know what room we were in and what our name was, I assumed that when we went thru the security gate when we arrived they would inform all of the staff we were there, was somewhat embarrassing when we were approached on the beach and then again at the pool. I would recommend you have your entire staff made aware who checks in. Also the washing machine leaked 3 times and there was water all over the floor, we told our house mgr about it, kept leaking, we cleaned it up 3 times, I finally called the Homes in Cozumel office and the Manager took care of it.<br/> |
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Leanne L. from Kamloops Canada, Jan. 7, 2010 Stayed 7 days in December, 2009 |
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It would have been nice to be a little closer to a dinner restaurant as everything around was all inclusive but otherwise this property was excellent. Javiar & Christina were very responsive, excellent service!from Roseville United States, Jan. 6, 2010 Stayed 7 days in December, 2009 |
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studio apartmentfrom Lake Placid United States, April 20, 2009 Stayed 7 days in April, 2009 2nd time here- wonderful except for a couple of small things- kitchen lacked basic cookware, not enough towels. |
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Great stay at Residencias ReefWilliam S. from Hayward United States, March 14, 2009 Stayed 6 days in March, 2009 Cant wait to go back to condo 8170. The place and grounds were kept in excellent shape. We cooked a couple of meals and made coffee in the kitchen and found it very funtional. there is a roof top patio that is not mentioned that is beautiful for cocktails in the evening. I dove with the Blue Angels dive shop, and they picked me up at the Wyndams dock, a 200 meter walk. The staff and grounds keepers were very friendly and helpful. the Beach, and pool were never crowded, and it was the start of spring break! the beach has rocks as it enters the water for a few meters,if your fussy bring water shoes or Tevas. Its a short walk to other beach clubs for lunch if you like. We rented a car to Explore the island and get groceries. Theres great snorkeling spots just north of the Wyndam on the beach front road. Great spot, good location, good value! |
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George M. from Vancouver United States, March 8, 2009 Stayed 7 days in February, 2009 Vercy nice condo; the property is very quiet and uncrowded. Need a car to get to town but we knew that going in, and the distance from town was worth the trade off. |
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Beautiful and QuietChristi D. from Vernon Canada, Feb. 24, 2009 Stayed 7 days in February, 2009 We spent a wonderful 7 days at Residencias Reef. The property is gorgeous and very well kept. The people were friendly and welcoming and made us feel like we were home.<br/><br/>Our condo was very nice and had almost everything we needed (could use a few more things in the kitchen). We really appreciated the washer and dryer as our previous rental did not have this available.<br/><br/>The roof top was a wonderful place to sit in the morning while we drank our coffee and met new people. The view of the ocean is unforgettable, we even had the pleasure of listening to a Mariachi band while we enjoyed the view in the evening, with marguerita in hand!<br/><br/>The snorkelling was quite good under the nearby warf with many colourful fish. <br/><br/>Thank you for a great place to stay, we will be back. |
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Connie L. from Concord United States, Feb. 2, 2009 Stayed 9 days in January, 2009 There were a couple of problems with the condo, but I emailed the property management and everything was taken care of. |
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8170 residencias reefJohn H. from Austin United States, Jan. 13, 2009 Stayed 7 days in January, 2009 - there is a smell in the bathroom - possibly cause by the trap in the floor drain running dry - try filling it with water<br/> |
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Nice PropertyJeffrey S. from Moosomin Canada, Jan. 5, 2009 Stayed 7 days in December, 2008 We really enjoyed the property and our stay. The property is a ten to fifteen minute drive from down town. The grounds were excellent and our room was very nice. The maids cleaned daily. the kitchewn was very nice and stocked with all the needed utensils. Loved being on the ground floor. |
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I will always try to stay here when I am in Cozumelfrom MInneapolis United States, Dec. 30, 2008 Stayed 13 days in December, 2008 |
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Family Vacation over ChristmasShawn D. from Olympia United States, Dec. 27, 2008 Stayed 7 days in December, 2008 Beatiful setting on the sea, the water was warm and clear, my daughter had a blast snorkeling and I had no worries as the water was shallow and no current or waves. 2 pools were very nice, great for kids. The beach was nice, however reef shoes would be recommended as there are some rocks. Great shell hunting. A short walk to Carlos and Charlies down the beach, but drinks were expensive. Condo had a full kitchen, so shopping in town for groceries saved a ton of money, nice clean Mega Foods in town. Taxi cost about $15 to town. I recommend converting your dollars to pesos, as locals are not accurate for the conversion and you tend to get overcharged. Great Scuba and snorkeling, boat picks you up right your pier on your beach, very convienient. Big lizards hang out near the grass, kids loved them. Downside was bed not very comfortable. Great place and would highly recommend for a family or a couple. |
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Nice Complex, Overall OK UnitShana L. from Somerville United States, Dec. 3, 2008 Stayed 7 days in November, 2008 We stayed for a week at RR 8170 and loved the complex. There are two nice pools and a beautiful beach. The unit itself was in great condition but had some fixable problems. The bed is very small. It's a double bed. In most cases, if there's only one bed in a unit, you expect at least a queen if not a king. It's also very hard. Both my husband and I had back pain by night 2. Also, the hot water tank is WAY too small. We were unable to complete a single hot 5 minute shower without it running out. If these two problems were fixed, RR 8170 would be a five star unit that we'd happily return to. Everything else about it is top notch. |
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Beautiful Condo... beautiful location. We will be back!Margaret P. from Lake in the Hills United States, Nov. 12, 2008 Stayed 5 days in November, 2008 |
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Awesome!Rachel R. from Flower Mound United States, Sept. 11, 2008 Stayed 2 days in August, 2008 Everything was great!! |
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Jon B. from Racine United States, Sept. 3, 2008 Stayed 10 days in August, 2008 Overall, we had a great stay. Aside from a ceiling fan that didn't work and radom bouts of difficulty making local calls, our stay was pleasant. The couch bed wasn't very comfortable, but I haven't ever slept on one that was. The area grocery store wasn't that close, but it did have the basic needs,which helped us get through breakfast and snacks. Eating out next door at Aura was expensive and not worth the money. Aura does have nice ambiance, but annoying music. This is a boring place for teenage children. Thank goodness for the beach clubs ($$$). This location offers tranquility, which is much better suited for older couples. |
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Loved it!Grace B. from Beloeil Canada, Aug. 15, 2008 Stayed 7 days in July, 2008 It was just perfect - Better than anticipated - Amazingly surprised - Would love to go back - Javier (manager) was very available and very pleasant!!!<br/><br/>Thank you!<br/><br/>Grace Barbiera |
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We Love the Property!from Austin United States, July 29, 2008 Stayed 7 days in July, 2008 The Residencias Reef is a beautiful Property. Unit 8170 was perfect for just the two of us. The pictures on the website do not do it justice. First of all, it has a georgous bathroom. We were not sure it even had a bathroom from the website. The unit is on the ground floor with a nice patio that steps down to the beautifully landscaped grounds. Both lovely pools are just feet away. You can see the wonderful beach and the tourqoise sea, through a forest of majestic palms. The photos on the website need to be updated! We had the best vacation, yet. We will most definitly stay here again. |
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Review of 8170 Residencias ReefKay W. from Austin United States, July 7, 2008 Stayed 7 days in June, 2008 Great place! Very beautiful accommodations and location right on the beach. Very quiet as there were few other tenants. However, next door at Wyndham they were partying all day and into the night. Had the pool to ourselves on several occasions. Only disappointment was the quality of snorkeling off of beach and very warm water. Loved the ability to cook own meals and great maid service. Had the most fun at the Chaudraui grocery store! Also, really enjoyed the parks, particularly the Punta Sur with great snorkelling... saw a huge sea turtle! Got my boyfriend to experience Discovery Dive and highly recommend Mario at Studio Blue Dive Shop. Overall, great experience and would truly love to own a condo at Residencias Reef. Will return! |
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Good TimeMatthew S. from Norfolk United States, June 30, 2008 Stayed 4 days in June, 2008 This place was clean, quiet and had a well outfitted kitchen. There was plenty to see and do. |
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Perfect Studiofrom Lawrenceburg United States, June 21, 2008 Stayed 7 days in June, 2008 This studio was very nice. Had everything we could ever need except for a hair dryer and clock by the bed. Staff was very friendly. It was very peaceful. I think most people go sight seeing for the day, so there weren't many people at the pool or the beach. Sometimes we had it all to ourselves. If you want a party atmosphere, all you have to do is walk down the beach a bit and you are at Carlos N Charlies or the San Francisco public beach with food and drinks. Awesome value. |
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Cozumel Vacation May 08\William O. from Pelham United States, June 9, 2008 Stayed 7 days in May, 2008 |
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Karen L. from Albuquerque United States, June 4, 2008 Stayed 10 days in April, 2008 |
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ExcellentLaurie O. from Pine Lake Canada, June 3, 2008 Stayed 5 days in May, 2008 The whole stay was exactly what we were looking for. the only thing that wasn't great was the grocery delivery, we only got some of What we ordered, the things that were not in the room we did see in the grocery store(not sure why they did not get them for us) |
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Michael J. from Longmont United States, May 28, 2008 Stayed 5 days in May, 2008 From our first phone call to inquire about the property to driving out the gate to leave, everyone was polite and helpful. The condo we stayed in (8170) was a studio but absolutely perfect for us. Having a kitchen was wonderful...we bought drinks and snacks to keep in the room which was nice. The property is beautiful and the staff is amazing, always working so hard to keep it clean and to make sure you have a great place to stay. We will definitely stay here on our next trip. |
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WONDERFULL VACTIONChad G. from Delight United States, May 23, 2008 Stayed 7 days in May, 2008 |
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great rentalfrom Point Richmond United States, April 16, 2008 Stayed 10 days in December, 2007 My rental was great value for the money at $90/night for ten nights. It wasn't too convenient requiring a taxi, car rental or scooter from town. However the unit was in great condition, nicely appointed and I enjoyed my stay. |
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Great accomodationMark D. from North Vancouver Canada, April 12, 2008 Stayed 1 days in March, 2007 We had a wonderful stay at the RR. We would definitely go back. Cozumel is amazing! |
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Great stay!from Sheboygan Falls United States, April 12, 2008 Stayed 7 days in February, 2008 My husband and I had a wonderful time in Cozumel, especially where we stayed. Our little studio was a one minute walk to the beach. Everything was quiet and peaceful at the resort and if you wanted a little more excitement and adventure, you could walk down the beach and go jet skiing, snorkeling, etc. The resort isn't in the hustle and bustle of the city, as it is about five minutes out of town but thats what we loved so much about it. The staff is infinately helpful and there are always taxis available any time of the day or night. We had a wonderful time and would suggest this resort to anyone! |
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