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| 94% of our reviewers would recommend this property. | |||
Manager rating |
Based on 1184 reviews of properties managed by this manager |
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Reviews for this vacation rental property |
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Colette S. from Salt Lake City United States, April 14, 2011 Stayed 7 days in March, 2011 |
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March 2011 - Residencias Reef 5230from Kaukauna United States, March 7, 2011 Stayed 7 days in February, 2011 This was our second stay at unit 5230. The first stay was 4 years ago for our wedding. I have to say, the unit seemed in a bit better condition then. The walls could use a fresh coat of paint and the dryer had a weird fishy smell to it the first few days we used it. Seemed to go away by the 3rd day. The only other disappointing change was the number of channels offered on the Dish Network package the owners have. Basically, you get about 5 channels and most of them are informercials, the other two are some sort of hunting/outdoor channel. Not that this is bad on vacation, but CNN would have been nice or even one channel that offered something to watch as you wind down at night.<br/><br/>Overall, the view and location can't be beat. The daily cleaning offered was great and she definitely did a thorough job. <br/><br/>While we may stay again, I think I'll take a look at some of the other units first. We had family staying in 3 other units during this trip and all of their units seemed to be a bit more well kept up and they had a ton of Dish channels. |
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John H. from Portsmouth United States, Feb. 22, 2011 Stayed 7 days in January, 2011 |
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BASICALLY A VERY NICE PROPERTYLawrence G. from , Jan. 4, 2011 Stayed 7 days in December, 2010 GREAT LOCATION, VIEW WAS SPECTACULAR AND OVER ALL THE CONDO WAS IN GOOD SHAPE .. A FEW PROBLEMS WITH THE CONDO ITSELF ONE WAS ABLE TO BE REPAIR THE OTHER WAS NOT (THE ONE THAT COULDN'T BE FIXED WAS THAT THE SHOWER/TUB LEAKED UNDER THE TUB AND THEREFORE HAD WATER ON THE FLOOR OF THE BATHROOM CONSTANTLY WHICH WAS ANNOYING) AND THE TV DIDN'T GET ANY CHANNELS EXCEPT QVC & HCN AND THAT DIDN'T HELP ON THE TWO DAYS OF COOL DAYS/EVENINGS ... IT DID HOWEVER HAVE A NICE COLLECTION OF DVD'S AND VHS TAPES... |
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Owner Must Love This Condo!from Morrison United States, Nov. 6, 2010 Stayed 7 days in October, 2010 The owner must love this condo, it was so well kept. The decorating was great for the ones of us who love love love the creatures in the ocean.<br/>The kitchen was well equipped for cooking breakfast, lunch and dinner. Loved the plastic beer glasses to take to the beach to watch the sunset! |
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Residencias Reef 5230 - Truly at Home in CozumelKaren L. from Minneapolis United States, April 22, 2010 Stayed 7 days in April, 2010 When renting a condo, it's as important to due your due diligence on the owner or property management company as it is to be positively influenced by pictures and descriptions. After reading two less than enthusiastic reviews about the property that occured within several weeks of our arrival, I followed up directly with the property management company At Home in Cozumel to confirm that the issues addressed in the last two reviews had been addressed - moldy ceiling areas and broken patio furniture (important with a beachfront patio!). I was assured by both the US office and the local manager (Javier) that the issues would be addressed. Skeptic that I am, I had backup reservations for a few nights elsewhere, but upon arrival we were happy to discover that they wouldn't be needed. The condo was freshly painted before we arrived and the broken patio lounge had been replaced. The condo was clean and welcoming. It was a relief as it could have been a vacation dampener and I want to say many thanks to the local property manager and the property management company in the US for making the improvements.<br/><br/>5230 is a one bedroom condo located on the 2nd floor of the building located directly on the San Francisco beach. We picked the location for its proximity to areas we would be diving. The beach is OK for walking - but you'll want beach shoes or flip flops - this is not soft sand. RR is located next to the Wyndham Aura (Adult only property) and has a substantial beach area directly in front of the buildings. It has two pool areas, one located directly off the beach with nice lounge chairs and a covered are with tables and chairs. The beach has lounge chairs for RR Guests on the beach and palapas for shade. During our stay the property was pleasantly quiet - we were never bothered by loud music or screaming kids and we heard little noise from the condos around us except for the usual conversations on outdoor balconies.<br/><br/>Dive/fishing boats will pick you up fr |
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from Conncinati United States, March 8, 2010 Stayed 6 days in February, 2010 |
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laid back in cozumelThomas K. from Georgetown United States, March 3, 2010 Stayed 9 days in February, 2010 This was our second trip to residencias reef, and it did not disappoint, except for the broken chaise on the balcony of our unit. Javier advised upon our discovery of this problem that the owner had already been made aware of it, but during the next seven days, the chaise was removed but not replaced. Bummer, particularly given that this is a beach front unit where guests would be excepted to spend a not insignificant amount of time relaxing. The grounds are exceptionally well maintained by a friendly staff. If you want laid back, this is the place! |
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Friendly staff, On site manager was outstanding, very comfortable and spacious condo with a great viewfrom san jose United States, Dec. 17, 2009 Stayed 7 days in November, 2009 |
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2009 Wedding AnniversaryChris O. from Port Allen United States, Oct. 28, 2009 Stayed 10 days in October, 2009 Overall we were very pleased with our rental at Residencias and will rent the unit again on our next trip to Coz. The housekeeper was excellent. The only negative comments I have are that the property manager was difficult to contact and there was no one on site to answer questions. There were also a few days when we came back from diving and the condo had a horrible sewerage stench. We then kept the bathroom door closed and vent fan on and it confined the smell to the bathroom. I believe guests below us had the same problem and reported it to management. |
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Melanie A. from Woodstock United States, Aug. 5, 2009 Stayed 6 days in July, 2009 We were very happy in general. The only problems were the washer and dryer did not work, shower leaked all over the floor and we were never replenished with toilet paper! |
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from jackson United States, May 2, 2009 Stayed 10 days in April, 2009 we never saw any property manager the whole time during our stay. our room could use a little maintenance, shower drain not draining, always water on the floor from the shower, screws falling out in track of outdoor sliding door, screen door out of alignment,always had maintenance going on all around us when on vacation they could perhaps try to do this during slower times, maid service was not very good, seemed very lazy. pool was always dirty things floaing in it and a bad ring around the edge that was very greasy if you touched it. overall this place we love. it was our second time staying here, it seems that perhaps supervising of small maintenance could be better. |
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No better compliment can be paid than "We're coming back, but this time to stay longer." We are.Thomas K. from Georgetown United States, April 21, 2009 Stayed 5 days in March, 2009 Moving twice between units was a big pain, but we bargained for that by making our reservations so late. The clothes washer broke down and partially flooded the floor, but staff was there to fix it promptly and with a positive attitude. The grounds were immaculate, the units were sparkling clean and insect-free, staff was friendly and we have nothing but good to say, with the sole exception of the single beds in the units where we spent our first and final nights. TOO SMALL! Also, a better job could be done of keeping non-resident "poachers" from using beach furniture. Also, we were first-timers in Cozumel, and a better job could perhaps have been done of giving advice on where to eat, shop, buy groceries, snorkel, etc. (I understand that this can be risky, given that "one man's pleasure is another man's poison.")<br/> <br/>All in all, an "A", even though Javier was not to seen until 20 minutes before we departed. Great help in making reservations, both at the units and with Avis at the airport, which we would strongly recommend. Can't imagine being there without renting a car.<br/> <br/> |
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A Little Piece of ParadiseGeorge T. from Dallas United States, Jan. 13, 2009 Stayed 7 days in December, 2008 A little far from town and food. However the Condo was perfect and on the beach. Perfect for relaxing and snorkling. Would recommend to any travelers. You do need a car. |
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from Kansas City United States, Jan. 13, 2009 Stayed 5 days in January, 2009 We enjoyed the location very much but were disappointed in the condition of some parts of the condo. The washer and dryer were very frustrating and we finally gave up. The washer might have been our fault but there were no directions in English so I may have not been programing correctly. The dryer door would not stay closed and you had to forced it closed with a wadded up paper towel which the maid had done and then it would stop evey few minutes. The jetted tub worked well but there was not enough hot water to fill it up to the jets even when you followed the directions left. Also the stopper would not stay in so you had to stuff a wash cloth in the rusty drain. The rust would also flake off during the process.<br/>There was blender in the condo as stated and when I asked for one I was told I would have one soon. We never did get one. We stayed one night in another condo and could not have been happier with the condition of that condo. I would reconmmend the complex but not this unit. |
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best quiet beachfrom Indianapolis United States, Jan. 7, 2009 Stayed 6 days in December, 2008 Nicely maintained and comfortable. The balcony is a bit deeply recessed and view blocked by palm trees, which although lovely in and of themselves, did keep us from seeing much of the ocean. Beach was clean, surf quiet, and location relatively convenient. Snorkeling off the beach was mediocre. |
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from Houston United States, Oct. 28, 2008 Stayed 4 days in October, 2008 |
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we had a great, relaxing &fun time!Lisa B. from Austin United States, June 16, 2008 Stayed 9 days in June, 2008 |
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We will be back!Marta P. from Lyons United States, June 3, 2008 Stayed 8 days in May, 2008 My friends and I have rented at Residencia Reef many times in various condos in Building 1. Would never stay anywhere else. Highly recommend Monkey as a dive Master (Scuba Maui or Papa Hogs)and using the grocery service to stock before hand. |
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Can't wait to returnfrom Fort Worth United States, April 28, 2008 Stayed 5 days in October, 2007 We had a blast! The property was clean and well kept. The employees were very friendly and helpful. Our condo was very comfortable and was more spacious than other resorts where we have stayed in the past. The washer & dryer came in very handy. The property is a little ways out of town, but within walking distance to serveral beach clubs. I highly recommend this property & can't wait to go back. |
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Luxury Beach HomeRosanne D. from Mountain Home United States, April 27, 2008 Stayed 7 days in May, 2007 Beautiful condo with all the amenities including washer & dryer, full sized refrigerator, stove. Best of all was ocean view from every room. Only downside was the fact that there were several flights of stairs - difficult access for partially disabled persons, but I was warned about this in advance so no surprise there. |
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Awesome beach front condo at a great price!Andy H. from West Monroe United States, April 27, 2008 Stayed 7 days in October, 2007 The condo was very clean, had a great view, large bed/bath, nice fully furnished kitchen with new appliances & granite counter tops, and a large flat screen TV. My wife and I were extremely pleased with this property and would certainly stay here again. |
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great time in Cozumelfrom Redondo Beach United States, April 26, 2008 Stayed 5 days in July, 2007 The propterty was excellent, wonderful location on the sand. |
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